Frequently Asked Questions.

Do you have a question?

Here are some answers to the questions most frequently asked by our customers

How to book a stay at Camping*** Les Truffières ?

By internet : choose your type of rental or camping site, fill in the form and validate. A deposit of 30% is required.
You will receive a confirmation of reservation or a refusal as soon as possible.
If you choose to pay by bank transfer, a confirmation mail will be sent to you with our Iban in order to make your payment.
By phone : we are at your disposal at 04.75.04.68.35

When and how do I pay the balance of my stay?

The balance of your stay must be paid 30 days before your arrival.
An email will be sent to you at the time of payment of your balance with the choice of payment.
By internet: provide yourself with your credit card, then press the tab payment of the balance of our website.
By mail: by sending us your checks or checks vacations (ANCV) to the following address:
Camping Les Truffières
252 impasse les truffieres
07700 Saint Marcel d'Ardèche

How much is the application fee?

The file fees are 8€, they are applicable only on the rentals.

I know the campsite, can I choose my pitch?

When you make your reservation, you can specify your expectations and desires, in the measure of the availabilities we shall allot you the site the most adapted to your needs.

What payment methods are accepted at the campsite?

Bank cheques, vacation vouchers, credit cards (from 15€), cash are accepted in all the services of the campsite.

At what time can I arrive and settle in the rental?

In high season and because of the "Covid 19" the arrivals are done from 6:00 pm until 10:00 pm.
In low season, the arrival time can be different according to our availabilities.

What time should my rental be vacated?

In high season, departures are from 8:00 am to 10:00 am maximum.

Can my pet come to the Camping*** Les Truffières ?

Yes, pets are allowed in the campsite but not in the rentals (1st and 2ᵉ categories prohibited).
A supplement of 2 € per pet will be charged.

What is the weather like in the Ardèche?

The campsite is located in the south of the department and benefits from a hot and dry Mediterranean climate in the summer, sunny in the spring.

Are my swimming shorts allowed in the aquatic area?

No, swim shorts are not allowed, only briefs and boxers are allowed.

Can I bring my barbecue?

No, individual barbecues are prohibited by prefectural decree.

What are the facilities in my rental?

All our rentals are equipped with refrigerator, microwave, sink, cooking plate or gas, toaster, coffee maker, kettle, dishes, kitchen utensils, pots and pans, reversible air conditioning *, wooden terrace, garden furniture, parasol, sunbeds...
*except in the Garrigue.

Do I need to pack my sheets?

This year because of "Covid" The accommodations are not equipped with pillows or comforters or sheets unless requested in advance.

Will I be able to park my car next to my rental?

Yes, each of our locations has the necessary space to park a vehicle.

We may arrive very late, if the reception is closed, what happens?

For late arrivals, you will find your keys at the bar.

Some friends will join us for the night with a baby and we will be more than the capacity allowed in our rental,
how is it going?

Our mobile homes are designed for a maximum number of people, including children and babies; any additional person will be refused in the rental.

My child is 4 and a half years old, can he/she go to the kids club?

Because of Covid 19 no kids club this year.

How to choose your campsite in Ardèche ?

When you are looking for your vacation, the first thing to determine is where you want to stay. According to your desires and aspirations, you can determine it according to three criteria:
The region: If you already have the desire to discover a specific area in the heart of the Ardeche your choice will be easier.
The location : For those who are unsure, you can choose your place of stay in camping according to the location: By the river, in the countryside, in the mountains...
According to the activities : If you are looking for a particular activity, then you can more easily choose a campsite. Example: You want to go hiking, or kayaking, or fishing..

Where to go camping in the Ardèche ?

Provencal climate, Mediterranean landscapes, rich architectural heritage, gastronomic and wine-producing land, but also sensational leisure activities, walks and family discoveries or simply vacations at the rhythm of relaxation...
These few words wonderfully describe what the South Ardèche has in store for you. With a temperate climate, from hot summers to mild winters, the South Ardèche attracts many tourists every year.
The climate is not the only tourist attraction; the South Ardèche territory is endowed with a variety of sports and leisure activities, and has many sites to visit, from the prehistoric era to the medieval period. Numerous accommodations, which are very popular and therefore recommended to book your stay quickly, allow you to spend an ideal vacation thanks to their location in the heart of the sites and activities offered by the South Ardèche.

How to go camping in the Ardèche ?

you will have to choose how you want to stay in camping. It seems quite simple, but there are many possibilities. It would be a pity not to be informed about all the possibilities...
In a camping pitch : In a tent, a camper or a caravan... Pure camping !
In a mobile home, in a chalet, in a furnished tent, in a chalet or in an unusual rental, many opportunities are available to you!

Why come to a campsite in the Ardèche?

Although the Ardeche is not a seaside resort, it has splendid beaches and promises water sports for all thanks to the Ardeche gorges and the many streams and rivers of the region. The Ardeche gorges are classified as a nature reserve and offer a breathtaking landscape. You can admire the scenery from the top of a cliff or down on the beaches of the river.

What are you looking for as a campsite in the Ardèche?

Your camping vacation should allow you to benefit from all the services you want. It is therefore important to think carefully about the services and facilities you want on site. To do this, you can choose according to different criteria:
The category of the campsite: From 1 to 5 stars, there are many campsites in the Ardèche, if you are sure you want a specific category of campsite, then the choice will be easier. Be careful though, you can't judge the quality of a campsite by its stars and the difference is sometimes very small.
The campsite's aquatic space: There are many options for swimming in a campsite and it is not always easy to choose. Without forgetting that you will not be the only one to want to take advantage of it, so think about the feasibility
Other services: You want to be able to take advantage of a restaurant on the spot, a grocery store, animations or others? Take this into consideration when choosing a campsite.