252 Impasse Les Truffières
07700 Saint Marcel d'Ardèche
The soul of the Ardèche has an address
Dear customers, dear customers,
We know that your travel plans may be affected by the exceptional situation associated with Covid-19 and we apologize for that. You will find on this page our measures to accompany you during this unprecedented period.
At Camping Les Truffieres, your health and that of the teams are an absolute priority
We have therefore implemented health measures and are proposing a protocol for receiving clients.
Our ambition, to offer you a pleasant and friendly holiday in the best conditions of hygiene and safety.
With more than 50 years of experience at the service of your holiday, we present you the measures put in place to allow you to enjoy your holiday with peace of mind.
We have modified our usual operation so that it meets the analysis of all the existing certifications for your security whose criteria are as follows:
Referrer/ health safety officer at the establishment
Generalisation of the wearing of the staff mask within the establishment
Provision of hydralcoolic gel
Online registration and settlement solutions available
Social distance with marking on the ground and/or a direction of movement
Reinforced cleaning on the places of passage (Pool, Sanitary, Terrace ...), door handles, remote controls
Strengthened Rental Cleaning Procedures
Establishment of a sanitary household management station
Provision of specific equipment
Implementation of a procedure in case of suspicion of a covid-19 case (client or employee)
Collection of information on the origin of customers
Establishment of a specific procedure for the restaurant and the pub (only outside and on reservation)
- Our Covid-19 Referent has adapted the guidelines of the Authorities to our campsite;
it rigorously controls their application and makes them evolve to always welcome you in the best conditions
- Our team is trained and rigorously applies reinforced procedures and barrier gestures;
She must wear a mask and gloves.
- We post health instructions wherever they are needed
- We organised the distance by marking the ground, a sense of movement, etc., without affecting the comfort of your stay
- Our health protocols are strengthened, especially at frequent points of contact
like door handles, switches, swimming pool, toilets, etc.
- We use effective cleaning products against Covid-19 and
eco-labeled as much as possible.
Installation of a circuit with input and output
Outside queues with respect for distance
One person at a time.
Hydroalcoholic gel available
Plexiglass panel installation at counter
Keys will be disinfected
Wearing the mask is mandatory
The majority of activities are maintained, some can be adapted or replaced.
We prepare a panel of friendly and varied activities.
Most of the activities are done outside and we have enough space to respect the distance.
You will find among other mini-golf, football, ping-pong, petanque.
You will be announced as the summer progresses.
The children’s club will be closed to ensure the safety of your toddlers and teenagers.
The pond water is chlorinated, disinfected and disinfectant.
The virus cannot survive in the water, so you can enjoy the water park in peace.
The swimming pool is adapted. Hydroalcoholic gel will be available at the entrance of the complex. Until further notice, it will be necessary to respect the gestures barriers outside the family unit (distance of 1m). Access is limited to a maximum of 16 people simultaneously.
New deckchairs designed for easy disinfection were put in place and are spaced at least 1 meter apart.
The deckchairs cannot be moved and have a specific number and a corresponding card to facilitate the monitoring of use and therefore their cleaning.
A reservation system has been set up. Disinfection and rotation of reservations will take place every 2 hours.
Shower and hand disinfection required before entering the aquatic area
A specific cleaning procedure has been set up with disinfectant and virucidal products
Ventilation of accommodation between 2 occupants
Special procedure of installation of PVC mattresses, and leather seat on sofas and armchairs for ease of disinfection.
The catering and Bar service is adapted. Access to the restaurant was redeveloped and controlled to organize the physical distance. The tables are spaced 1 meter*, the tables cannot accommodate more than 10 people*; if you are 12, we will make 2 tables!
We invite you to enjoy our terraces and gardens.
Our card is available in digital format . To move around, the mask is mandatory.
You can enjoy our vast outdoor space to taste our dishes.
*Based on national recommendations
LThe toilets will remain open with hydroalcoholic gel available, a sense of circulation is also set up.
The barrier gestures (wearing the mask and physical distancing) must be applied and they will be regularly cleaned.
Every second sink is removed, urinals are closed
These sanitary measures will evolve as the season progresses. The government must take stock every 3 weeks (June 22, July 13…) and adapt the measures according to the recommendations of the scientific community
which now seems optimistic.
We are eager and ready to receive you in the best conditions for a quiet holiday.
Take care of yourself, we will take care of others!